Specialised Business Limited (registration #12961913), with address at 5 Stratford Place, London, United Kingdom, W1C 1AX, United Kingdom, and internet portal, is the responsible for the use and protection of your personal data, and in this regard we inform you of the following:

The person responsible for data protection is, the person in charge in any case is Customer Service, who is located at the same address and can be contacted at

Data we collect


Personal data


The personal data that is collected are: name, surnames, telephone number, postal address and email. If you choose to pay by credit card, the credit card number, expiration date, name of the cardholder, and address of the credit card statement will be collected. When booking international flights, the date of birth, passport number and the name and telephone number of a person specified by the client who will not be traveling on those dates will be collected to serve as an emergency contact if necessary. When booking flights with a stopover or final destination in the United States, the nationality and gender of each passenger will be collected.

When reserving cruises and travel circuits, the client will be asked for a copy of the passport of all passengers.

In the event that a reservation does not pass the risk verification protocol established by, the reservation holder will be asked for the following information: a copy of the credit card on both sides and a copy of an official photo ID on both sides sides.

To reconcile duplicate charges on the customer’s credit card and refunds to personal accounts, a copy of the account statement will be requested. This information is collected and saved when you choose to make a reservation with through the internet, by telephone, in person or in writing.

This Privacy Policy based on United Kingdom General Data Protection Regulation (UK GDPR), has the purpose of fulfilling the obligations arising from the legal relationship between the owner of the data and

The owner may express his refusal to process his personal data for those purposes that are not necessary or that gave rise to the relationship between the client and through the access, rectification, cancellation, opposition procedures described in this

Notice of Privacy.


Non-personal information


Cookies are text files that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for the display of the pages on that server.

On the other hand, web beacons are images inserted in an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user’s IP address, duration of interaction time on said page and the type of browser used, among others.

  1. What are cookies and how are they used.

Cookies are small pieces of information that are sent by the website to your browser and are stored on your computer’s hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors. or activities carried out by you within our sites. In some sections of our site we require the client to have cookies enabled since some of the features require them to work. Cookies allow us to: a) recognize you when you enter our sites and offer you a personalized experience, b) know the personal settings of the site specified by you, for example, Cookies allow us to detect the bandwidth that you have selected when entering the home page of our sites, in such a way that we know what type of information is advisable to download, c) calculate the size of our audience and measure some parameters of traffic, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful to us to improve the content, the headlines and promotions for users. Cookies also help us to track some activities, for example, in some of the surveys that we launch online, we can use cookies to detect if the user has already filled out the survey and avoid displaying it again, in case you have. However, cookies will allow you to take advantage of the more beneficial features we offer, so we recommend that you leave them turned on. The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated.

We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:

Your browser type and operating system.

The Internet pages you visit.

The links below.

The IP address.

The site you visited before entering ours.

We collect and store non-personal information automatically every time you visit This information is collected and used only to make constant improvements to the service provided to our customers.

How can I modify the way my browser handles cookies?

There are 2 basic actions on cookie management:

You can change your browser permissions to accept or block cookies. The process may vary a bit depending on the browser. If you are interested in this option, you can do a search on Google (or the search engine of your choice) with the phrase “How to manage cookies in (name of your browser)”.

You can delete all cookies that already exist on your computer.

How your data is used

The data you provide will have the following purposes:

Process, complete, update, modify, cancel or print the services that you have contracted through by the following means: electronic, telephone, in person or in writing

Sending notifications via email exclusively to inform about changes or events related to your travel itinerary: confirmation of the contracted services, modifications, cancellations, refunds, balances and invitations to evaluate or comment on the contracted services and the service received from, its employees or representatives.

Telephone calls to verify the operations or transactions made via internet, telephone or in person if or its representatives consider it necessary. Telephone calls to request documents that establish the identity of the client or the credit card holder if considers it necessary.

To receive travel offers by email if you agreed to subscribe to our offers newsletter electronically, by telephone, in person or in writing. In each email sent by there is a link to unsubscribe from the newsletter if you wish.

To maintain and constantly update databases that generate the statistics that allow to improve the services that our clients receive.

Limitation of use and disclosure of information

Only has access to the information collected (exclusively the owner’s email) when you subscribe to our program of promotions, offers or services via email. Our emails may include offers from third parties that are business partners, suppliers or affiliated companies of Promotional messages or notices are sent solely and exclusively to those who have agreed to subscribe, messages and notices that you can unsubscribe from your email at any time by clicking on the link that appears for this purpose in each message we send.

If the holder considers that his right to personal data protection has been violated, he can go to the INAI.


The security and confidentiality of the data that users provide when contracting a service or buying a product online will be protected, for this we have the services of PayPal, PayU, MercadoPago, an online payment platform that operates through a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure its protection.

To verify that you are in a protected environment, make sure an S appears in the navigation bar. Example: https://.

However, despite having more secure tools every day, the protection of data sent over the Internet cannot be 100% guaranteed; Therefore, once received, everything possible will be done to safeguard the information.

How you can access your personal data

The United Kingdom General Data Protection Regulation provides you access to your personal data to know the details of their treatment. If you need access to the personal data you provided, send to the email in attention to Customer Service, a request with the following:

Full name and telephone or address

Copy of an official identification with a photo or that accredits you as the owner of the data you wish to access or, where appropriate, as the legal representative of the owner.

Specify the treatment that you want to be done with the personal data collected.

Locator number. With this data we can quickly find your data.

Specialised Business Limited will notify the owner by email, within a maximum period of twenty days, counted from the date on which the request for access, rectification, cancellation or opposition was received, the determination adopted, to the effect that, if appropriate, it becomes effective within the fifteen days following the date on which the response is communicated. In the case of requests for access to personal data, the delivery will proceed after proof of the identity of the applicant or legal representative, as appropriate.

The aforementioned terms may be extended only once for an equal period, as long as the circumstances of the case justify it.

data transfers

The personal data you provide at the time of booking is shared with the suppliers or affiliated companies with whom you contracted to process and complete the services you purchased through We never transfer personal data to people or companies outside of The information that is transmitted to suppliers or affiliated companies with whom you contracted, depends on the service you reserved:

Hotel, transfers, tours and bus tickets: your name and surnames are transferred exclusively to the provider. Flights that do not have a stopover or final destination in the United States: only your name and surnames are transferred to the airline.

For flights with a stopover or final destination in the United States, only your full name, date of birth and gender are transferred to the United States Government Transportation and Security Administration.

For car rental reservations, only your name, surnames and address are transferred.

Cruise ships: name, surname and passport number

Travel circuits: name, surnames and passport copy

The purpose of the transmission of the data listed above is necessary for the existence and fulfillment of the legal relationship between the client and

The holder may express his refusal prior to the processing of his personal data through the procedure described in this Privacy Notice, the holder may revoke the consent of his data by sending an email, or, the holder will have a within five days so that, if applicable, you express your refusal to process your personal data for purposes that are different from those that are necessary and give rise to the legal relationship between and the owner of the data . If the holder does not express his refusal to process his data in accordance with the foregoing, it will be understood that he has given his consent for the processing thereof, unless proven otherwise.

Changes to this Privacy Notice reserves the right to modify or change this Privacy Notice if necessary. The changes take effect at the time they are posted on any of its Internet sites. These changes are published at the web address:

By processing reservations with, its representatives or affiliates electronically, by telephone, in person or in writing, the owner of the data accepts this Privacy Notice. If the user uses the services of, it means that she has read, understood and accepted the terms set forth above.

Last update January 25, 2022.