TERMS, CONDITIONS OF USE AND CANCELLATIONS
1. Acceptance of the Terms by the User.
Specialised Business Limited (company #12961913, registration address: 5 Stratford Place, London, United Kingdom, W1C 1AX) as supplier (hereinafter “specialised.business, “Specialised Business” or “We”) provides various products and services through the website specialised.business (hereinafter the “Site”). services subject to compliance by the User with these Terms and Conditions (“Terms of Use”), as well as any other agreement signed in writing between the User (hereinafter “You or User”) and Us. Additionally, when using the Site, you will be subject to the specific obligations and rules applicable to each service, in addition to those established here, which are understood as accepted by you and will be incorporated into these Terms of Use by reference.
BY COMPLETING THE REGISTRATION OR PURCHASE PROCESS, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, PLEASE REFRAIN FROM USING THE SITE. YOU WILL BE EXCLUDED FROM THE OBLIGATIONS ESTABLISHED IN THE TERMS OF USE, AND IT WILL BE UNDERSTOOD THAT YOU ARE NOT INTERESTED IN THE INFORMATION ON THE SITE OTHER THAN THE PRODUCTS AND SERVICES OFFERED ONCE YOU HAVE CEASED USING THE SITE. YOU, AT THE MOMENT OF USING THE SITE, WILL BE IMMEDIATELY ACCEPTING AND CONSENT TO THE TERMS OF USE.
These Terms of Use are in force since January 30, 2022. We reserve the right to modify the Terms of Use at any time, without the need to notify the User of the modifications made. You accept and acknowledge that it is your responsibility to periodically review the Terms of Use in order to be aware of any modifications that have been made. The continued use of the Site, after any modification, will be understood as acceptance of the modifications made to the Terms of Use, as well as your consent to be bound by these new provisions.
References to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in the creation, and/or development of this Site. , as well as the services offered and / or their content.
2. Description of our services.
We offer different types of services through the Site, including but not limited to, the purchase of travel packages to Russia and other destinations in the world, as well as tickets and special services to attend events and shows around the world (the “Services”) . The prices of the Services are established as individual packages or individual prices on tickets as described on the Site.
We reserve the right to modify, discontinue the Site, including the content displayed, at any time without prior notice to the User. We will not be liable to the User or to any third party for the exercise of this right. Modifications may include, but are not limited to, changes to the pricing structure, the addition of service charges, refund and cancellation policies, or changes and limitations to forms and methods of payment. Any feature that enhances or improves the services in force on the Site will also be subject to these Terms of Use.
3. Registration and Data Privacy.
In order to access the purchase of some of our Services, the User must create an account and generate a password through the Site, where certain information and personal data (“Registration Data”) will be required. Made the registration You declare that all the information provided in the Registration Data is true and correct, and that you are authorized to use said information for the purchase of the corresponding Services through the Site.
4. Prices and Description.
We are not affiliated with any Association, Federation, Committee, Company, Network, Alliance, or travel or ticket sales agency. The selling price of any Service reflects market demand as well as the level of difficulty in obtaining or providing the Services.
Prices for the Services may fluctuate on the open market based on demand. Our retail prices are considered final once your order is confirmed. You will not be charged or refunded for price increases or decreases that occur after you purchase the service. No refunds or upgrades will be given. Occasionally prices for Services are listed incorrectly on our Site. In these circumstances, if your order has not been confirmed, we reserve the right to cancel your order and your card will not be charged. If your order has been confirmed, you will be given a full refund. In both cases, you may receive an email or phone call informing you of your options or that your order has been cancelled.
The Services may have descriptive notes. It is Buyer’s responsibility to refer to these notes for any details associated with the Services, such as tickets, venue, etc. If you are unsure or do not understand a description of any of the Services, please contact us for more information. We are not responsible and do not issue refunds, cancellations or exchanges for services assumed not detailed in the descriptive notes.
5. Purchase Process.
To secure a space, the User must complete a reservation form or complete their purchase order through our Site. For questions or more information, you can call us at +447384122949 or send us an email to info@specialised.business
The process of purchasing the Services is stored securely on our server, which will encrypt all data related with the purchase. Your payment information will be kept confidential and will not be shared with any third party.
If you purchase a Service or one of our packages on our Site, You agree to pay all fees and costs associated with such Service, product or package. All charges incurred on our Site will be charged to your credit card. You agree to provide us with all accurate and complete information necessary to charge, including current and valid credit card information, your name, card verification number (CVV), address, telephone number, and any other information necessary to process your payment. purchase. Payments made by credit card will incur a service charge that will be added to each payment.
If, for any reason, your credit card issuer refuses to pay the amount due for the Service, you agree that, at our discretion, we may suspend or terminate your purchase order or package, and require you to pay the amount due by other means of payment permitted by us, provided that we may charge an additional fee for the reinstatement of suspended or terminated orders.
It is the responsibility of the User to verify and validate the accuracy of the purchase order. After placing your order, you will receive a series of emails related to your order, including your purchase order confirmation.
The User assumes all responsibility for receiving and reading all correspondence that we send by email, and complying with the specific instructions associated with the order. We are not responsible for emails that get filtered to your spam or junk folders, or for emails that are blocked by any software or server.
In the event legal action is necessary to collect owed and unpaid balances, You agree to reimburse us for all expenses incurred to recover amounts owed, including attorneys’ fees and other legal expenses.
6. Shipping Costs.
In the case of sending the documentation related to the services, the shipments will be sent will be insured at the User’s expense, unless something different is agreed.
7. Warranty.
All purchases made through the Site have our 100% guarantee against fraud, forgery or non-delivery. This means that if, when making a purchase with Us, any of the Services are not delivered or turn out to be false, we will refund twice the money of the cost of that service that is the subject of the claim, on the understanding that the refund applies only to that service. claimed plus not in the reimbursement of double the cost of the complete package in your case.
8. Refunds and Cancellations.
All Services are subject to availability and will not be confirmed until the corresponding price has been fully settled by “the User” and we have sent the confirmation order. We reserve the right to cancel a purchase order at any time, (i) in case “the User” does not provide the information required by “SPECIALISED BUSINESS”, including travel documents (passport and/or visa), (ii ) and in the event that the Service in question is no longer available at the advertised price.
“SPECIALISED BUSINESS” will be exempt from any responsibility for the non-delivery of the Services, in the event that “the User” does not provide his valid passport and/or visa in a timely manner and refrains from paying the corresponding increase in fees. and prices caused by the delay of “the User” by not providing the travel documentation and/or any other information necessary to confirm the purchase order.
In the event that “the User” fails to comply with any of the payments to which he is obliged within the established terms, “the User” will have a period of 2 (two) additional calendar days from the date on which he should have made the payment to make the corresponding payment. If the User does not make the payment within the aforementioned period. “The User” acknowledges and accepts that irreparable damage would be caused to “SPECIALISED BUSINESS”, for which we reserve the right to terminate the purchase order, in addition to applying 90% (ninety percent) as a penalty for non-compliance. the total of the amounts that “the User” has paid up to that moment. Any remaining amount will be kept available to “the User” for collection for a period of 30 (thirty) calendar days. After said period,
Notwithstanding any other provision established herein, “the User” accepts that he may cancel the purchase order for the Services before the date on which we have confirmed all or part of the Services, or all or part of any of the related Services, in which case we will reimburse the User 80% of the amounts that he has previously delivered to us. Once we have coordinated on behalf of “the User” any or part of the Services, “the User” accepts and acknowledges that canceling the Services implies irreparable damage for “SPECIALISED BUSINESS”, for which we reserve the right to retain the 20% of the amounts that have been paid by the User previously, as a Cancellation penalty.
By committing to “SPECIALISED BUSINESS” for any of our Services, “the User” acknowledges and accepts that nothing outside of what is established in this section eight (8) will entitle him to a cancellation or a refund for any reason.
9. Cancellation and Rescheduling of Events.
In the event that an event is canceled for any reason other than acts of nature, strikes or lockouts and is not rescheduled, we will provide you with a full refund in the amount paid for the Services. Expenses incurred for shipping or processing of the purchase order are not refundable. Please contact us for refund instructions. However, you must return, if applicable, the tickets through the traceable parcel service to obtain a refund and you will assume responsibility for all parcel costs, which will not be reimbursed.
If an event is canceled by the event organizer, we are not required to reimburse you for any incidental expenses incurred as a result of your plans to attend the event. This includes, but is not limited to, transportation expenses, lodging reservations, or vehicle rental expenses. We are not responsible for the actions of any organizer when an event is cancelled.
In the event that any event is rescheduled or postponed, please hold your tickets. Most of the time, the original tickets will be used to access the new event. No refunds or exchanges will be made for rescheduled or postponed events. It is your responsibility to verify all information regarding the rescheduled or postponed event prior to attending the event. We are not responsible for any expenses related to a rescheduled or postponed event.
10. Third Party Sites and Information.
This site may link to other sites on the Internet or include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and portions are not under our control and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors. or omissions in any references to other parties or their products and services. THE INCLUSION OF THIS LINK OR REFERENCE IS PROVIDED SOLELY AS A CONVENIENCE AND DOES NOT IMPLY ENDORSEMENT OF OR ASSOCIATION WITH THE SITE OR ANY PART BY US, OR ANY WARRANTY OF ANY KIND,
11. Protected content.
For purposes of these Terms of Use, “content” is defined as any information, communications, software, photos, video, graphics, music, sounds, and other materials and services that users can view on our Site. By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site is protected by international and local copyright, trademark, patent or other intellectual property laws, and is the exclusive property of specialised.business and/or its affiliates. The User may only use the content as expressly authorized by Us or the specific content provider. The User may not copy, reproduce, modify, publish, transmit or distribute any documents or information on this site in any form or by any means without the prior written permission of Us or the provider of the specific content, and You are solely responsible for obtaining appropriate permissions before reusing any material protected by intellectual property laws that are available on this Site. Any unauthorized use of the materials appearing on this Site may constitute a violation of copyright, trademark, and other applicable laws and could result in criminal or civil penalties. and You are solely responsible for obtaining appropriate permissions before reusing any copyrighted material available on this Site. Any unauthorized use of the materials appearing on this Site may constitute a violation of copyright, trademark, and other applicable laws and could result in criminal or civil penalties. and You are solely responsible for obtaining appropriate permissions before reusing any copyrighted material available on this Site. Any unauthorized use of the materials appearing on this Site may constitute a violation of copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Nothing in these Terms of Use grants you the right to use any trademark, logo and/or name of specialised.business or its Affiliates.
12. User Information.
Subject to our Privacy Policy, any communication or material that you transmit to us through the site, whether by email or otherwise, for any reason, will be treated as confidential. However, we reserve the right to retain and use your confidential information solely for marketing and research purposes. We will not disclose personally identifiable information to third parties, but we may refer to buyers in abstract or statistical terms.
13. Intellectual Property.
We respect the intellectual property of others, and ask you to do the same. If you or any user of this Site believe that your copyrights, trademarks, or other intellectual property rights have been infringed by a posting on this Site, you or the registered user should notify our designated agent (as identified below) immediately. To be effective, the notice must include:
(a) The handwritten or electronic signature of a person authorized to act for and on behalf of the owner of an exclusive intellectual property right that is allegedly infringed.
(b) Identification of the copyrighted work that is claimed to have been infringed;
(c) Sufficient information to allow us to contact the complaining party, such as address, telephone number and, if available, an email address at which the complaining party can be contacted.
(d) Identification of the material that is claimed to be infringing or to be the subject of infringing and that is to be removed, and information sufficient to permit us to locate the materials;
(e) A statement by the complaining party that it has a good faith belief that use of the material in the manner in which it is being used is not authorized by the copyright owner, the licensee, or the law; Y
(f) A statement that the information in the notification is correct, and under penalty of perjury, that the complaining party is authorized to act for and on behalf of the owner of an exclusive right that is allegedly infringed.
Our Designated Agent for Notification of Claims of Copyright Infringement can be contacted as indicated below. Repeat copyright infringers or users receiving repeated claims of copyright infringement will be terminated.
info@specialised.business
You acknowledge and agree that upon receipt of notice of a claimed copyright infringement, we may immediately remove the identified materials from our site without liability to you or any third party, and that claims made by the complaining party and the party claiming originally published the materials will be resolved by the appropriate authorities.
14. No responsibility.
WE ARE NOT ASSOCIATED WITH THE INTERNATIONAL FEDERATION OF ASSOCIATION FOOTBALL (FIFA), WORLD CUP RUSSIA 2018, MATCH TICKETS OR MATCH HOSPITALITY.
The official site for purchasing FIFA tickets is www.fifa.com/tickets.
OUR BASIC PACKAGES DO NOT INCLUDE TICKETS. However, we are able to manage and administer this type of tickets only at the express request of our clients. USERS MAKING THIS REQUEST UNDERSTAND THAT WE ARE NOT AN OFFICIALLY AUTHORIZED SALES AGENT AND WE DO SO WITH THEIR FULL KNOWLEDGE AND ACCEPTANCE THROUGH OUR TERMS AND CONDITIONS.
THIS SITE MAY INCLUDE TECHNICAL OR OTHER ERRORS, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS FOUND HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES ON THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.
USE OF THE SERVICES OR DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIAL THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH THE AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTING FROM SUCH ACTIVITIES.
WE ARE NOT RESPONSIBLE FOR THE CONDITIONS OR ACTIONS OF THE CROWD OR CROWD AT ANY EVENT, NOR ARE WE RESPONSIBLE FOR ANY CHANGES MADE TO THE VENUE INCLUDING, BUT NOT LIMITED TO, VENUE ARRANGEMENTS, STAGE CONFIGURATION OR THE CONDITION OF THE PLACE.
15. Limitation of Liability.
User’s sole remedy and all of our liability, if any, for any claim arising out of these Terms of Use and use of this Site shall be limited to the amount you paid us for the Service, service ticket or package that gave rise to The responsability.
IN NO EVENT SHALL WE BE LIABLE TO YOU, OR TO ANY THIRD PARTY, FOR ANY DAMAGES OR INJURIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR ANY REFERRED TO OR REFERRED TO WEB SITE. CONNECTED TO THIS SITE.
IN ADDITION, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING BUSINESS TRANSACTIONS THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.
16. Indemnification.
You, at our request, agree to defend, indemnify and hold Mexticket and our Affiliates harmless from all liability, claims and expenses, including attorneys’ fees, arising from your use or misuse of this site. We reserve the right, at our expense, to assume the exclusive defense and control of any matter resulting in any indemnification from you, in which event you agree to cooperate with us in asserting any available defenses.
17. Promotions.
From time to time, this Site may include advertisements offered by third parties. You may enter into communication with or participate in the promotions of advertisers who display their products on this Site. Any correspondence or promotion, including delivery of and payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between You and the advertiser. We assume no responsibility or liability for any part of such correspondence or promotion.
18. Security and Password.
You are solely responsible for keeping your account and password confidential, as well as any and all statements made and acts or omissions that are generated through the use of your account and password, including any charges incurred. Therefore, you must take the necessary measures to ensure that others do not have access to your password. Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account in the event of any unauthorized transfer or sharing.
19. International Use.
Although access to this Site may be made from anywhere in the world, we make no representation or representation as to whether the content of this Site is appropriate or available for use in locations outside of the United Kingdom, and access from territories where its content is illegal or prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, Service and/or information made in connection with this Site where prohibited will be deemed void.
20. Termination of Use.
A “User” agrees and acknowledges that subject to our sole discretion we may terminate or suspend your access to all or part of “the Site” with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Use. Any suspicious, fraudulent, abusive or illegal activity may be grounds for terminating the business relationship with you and may be referred to the appropriate authorities.
In the event of termination or suspension, regardless of the reason, your right to use the Services available on this Site will cease immediately, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files. in your account, as well as prevent any subsequent access to said files or to this Site. “SPECIALISED BUSINESS” will not be liable to “the User” or to any third party for any claim or damage arising from the termination or suspension or any other action taken by us in connection with the termination or suspension.
21. Arbitration.
Both parties agree that any and all disputes or claims that have arisen or may arise between You and Us in connection with or arising out of this or prior versions of the Terms of Use, or access to and use of our Site or services , will be resolved exclusively through arbitration before the Federal Consumer Protection Agency, which will be considered final and binding for the parties, instead of in court.
22. Applicable Law.
The parties agree to submit irrevocably to the applicable laws and to the jurisdiction of the courts of the country where specialised.business has its main place of business.
23. Notifications.
All notifications between the User and Us will be in writing and will be made by email, to the following address: infor@specialised.business
Notifications can be sent to the email address provided to create your account or, where appropriate, to the address indicated by you as part of your registration data. In addition, we may post notices or messages through the Site to inform you of changes to the Site or other matters of importance, which shall constitute notice to You.
24. Entire Agreement.
These Terms of Use constitute the entire and complete agreement between the parties regarding our services, and supersede all prior agreements and understandings of the parties with respect to them. These Terms of Use may NOT be altered, modified or replaced by any other document. Any attempt to modify, supplement or amend this document or to introduce an order for products or Services that are subject to additional or different terms or conditions will be considered null and void, except in the case of a signed written agreement. for you and us. To the extent there is any conflict or inconsistency between anything on the Site and these Terms of Use, these Terms of Use shall control.
25. Miscellaneous.
In any action to enforce these Terms of Use, the prevailing party shall be entitled to reimbursement of attorneys’ fees and costs. Any action filed by You against Us or our Affiliates must be filed within a term of one year following the date of the cause that originated it, in the understanding that if you do not do so within that term, it will be considered that you have waived the exercise of any legal action against Us. You may not assign your rights and obligations under these Terms of Use to any party, in any event, and if you do, the assignment will be null and void. We may freely assign our rights and obligations under these Terms of Use. You agree not to sell, resell, reproduce, duplicate,
26. Force Majeure.
In addition to any liability exclusions provided by applicable laws, we will be exempt from liability for non-delivery or delay in delivery of products and Services available through our Site arising from any event beyond our reasonable control, foreseeable or not. by either party, such as labor unrest, war, riot, fire, accident, adverse weather conditions, failure to secure transportation, government act or regulation, and other causes or events beyond our reasonable control, whether or not similar to listed above, which indicate by way of example but not limited to.
27. Severability.
If any provision of these Terms of Use is held invalid or unenforceable, that provision will be construed consistently with applicable law to reflect the original intentions of the parties, and the remaining provisions will remain in full force and effect.
28.No resignation.
The failure of Us to take any action to enforce or exercise any provision of these Terms of Use or related rights shall not constitute a waiver of such right or provision.
29. Contact.
Except as explicitly stated on this Site, the Services available through this Site are offered by specialised.business. Our phone number is +447384122949 and our email is info@specialised.business If you notice that any user is violating these Terms of Use, please contact us by email or at the phone number listed above.
